The Cincinnati Insurance Companies Privacy Policy

Our Privacy Pledge

You have received this notice because you have a policy with us or you have applied for or purchased a product or service from one of our family of companies. We believe that information personal to you should be respected and protected. For this reason, we are committed to protecting your personal information and using it only as appropriate to provide you with the best possible service, products and opportunities. This privacy notice describes our information practices and policies. It applies to our relationship with you if you are an individual who inquires about or obtains products or services from us for personal, family or household purposes.

Information We Collect

In order to provide our products or services, we may collect personal information about you from a variety of sources, including:

• information that comes from you during the application process;
• information about you from our affiliates, your independent insurance agent, governmental entities, consumer reporting agencies and other sources;
• with your prior written consent, a medical professional who has treated you or members of your family.

The type of information that we collect depends on the product or service requested, but may include:

• credit history;
• motor vehicle reports;
• inspections on your property;
• claims history;
• information concerning your previous insurance policies;
• information to properly investigate and resolve any claims.

Information We Disclose To Third Parties

We do not sell your personal information to anyone. We do not disclose your personal information to third parties - people and companies that are not affiliated with us - for their own marketing purposes. For this reason, no "opt-out" is required. If we share some personal information about you with third parties without your specific authorization, it is to provide you with products and services that you request or expect from us, and as otherwise permitted by law.

For example, we may disclose the personal information we collect (as described above) as necessary to:

• service your policy, lease or account;
• investigate and pay claims;
• comply with state and federal regulatory requests or demands;
• process other transactions that you request.

To whom we make such disclosures depends on the product or service requested but may include:

• your independent insurance agent;
• insurance regulators;
• reinsurance companies;
• consumer-reporting and fraud prevention agencies;
• your mortgage or premium finance company;
• insurance adjusters.

We also may disclose personal information about you to companies that perform marketing services on our behalf or to other financial service providers with which we have joint marketing agreements. If information is disclosed, it will not result in telemarketing or direct mail marketing.

Information Security

We restrict access to personal information about you to those employees who need to know that information in order to provide products and services to you. We maintain physical, electronic and procedural safeguards to guard your personal information.

A Special Word About Financial Information Practices

The information in this section applies to you only if you applied for or purchased an insurance product from us for personal, family or household purposes. This section is intended to supplement, but not replace, the other information contained in this Notice of Privacy Practices.

You have the right to access the personal information that we collect about you in connection with your insurance transactions with us. If you believe that any of that information is in error, you have the right to request us to correct it. Send your written request, including your policy number and the information about which you are concerned, to the address listed below.

If you would like a more detailed notice regarding our insurance information practices and your information privacy rights, please contact us at the address or phone number given below.

E-mail Communications

We will not send you an e-mail in which we ask for personal information from you (such as a Social Security number) or link you to our Web site to ask you for such information unless we reference a specific transaction or information that you have requested. If you receive an unsolicited e-mail from The Cincinnati Insurance Companies, please forward the e-mail to us at privacy@cinfin.com.

Information We Share Within Our Corporate Family

In order to best serve you, we may share information about our experiences and transactions with you within our family of companies. Such information may include your payment or claims history or the types of insurance coverages you purchase from us.

The following companies comprise the Cincinnati Financial Corporation family of companies:

This privacy notice applies to and is provided on behalf of all of the companies in the Cincinnati Financial Corporation family of companies with the exception of CFC Investment Company and CinFin Capital Management Company, which are governed by separate and specific privacy policies.

Ongoing Access To Our Privacy Policy

We will provide a notice of our privacy policy annually, as long as you have a continuing customer relationship with us. This policy may change from time to time, but you can always review our current policy by visiting our Web site at www.cinfin.com or by contacting us at:

The Cincinnati Insurance Companies
Attn: Regulatory & Consumer Relations - Privacy
P.O. Box 145496
Cincinnati, Ohio 45250-5496
Phone: 888-744-2170 (toll free) or 513-870-2000
E-mail: privacy@cinfin.com